FAQ

What is OLDEN DAYS?

In olden days, we used many natural ingredients together to make powerful products that help with different skin problems. Each bottle combines the goodness of nature with the power of science to give many benefits and improve your skincare routine. We also focus on building a community of people who believe they can achieve great things together.

How does Olden Days approach skincare differently?

Olden Days bridges the gap between traditional wisdom and modern chemistry by pairing potent botanical extracts with clinically proven active ingredients. We focus on repairing the skin barrier and targeting specific concerns like acne, hyperpigmentation, dark spots, uneven skintone, etc, using pH-balanced, non-irritating formulas. This science-backed approach ensures that every natural ingredient is stabilized and delivered effectively for visible, long-term results.

Are Olden Days Products Safe?

Definitely, Our products are Vegan, Alcohol Free, SLS & Paraben Free, Safe to Use

Age to use Olden Days products?

Our Products are suitable for individuals aged 16 years and above

Are your products safe to use during pregnancy?

Our products are safe for use during pregnancy, but we know this is an important time for you. For extra peace of mind, we recommend checking with your doctor to ensure they are the right fit for your routine. Your safety and your baby's health are always our top priority.

Are the products unisex?

Yes, Our Products can be used by both Men and Women

Are the products suitable for sensitive Skin?

We designed our products to work for all Indian skin types including sensitive skin. To be extra safe, we suggest doing a quick patch test before your first use. This ensures the formula is a perfect match for your unique skin.

What is the Shelf Life of the products?

Our products have a 18-months shelf life from the manufacturing date, giving you enough time to use them. Once opened, we recommend using the product within 6 months for the best results. Each product is carefully made in a quantity that will last about 3 months when used as recommended. This gives you enough time to finish the product well before it reaches its expiry date. Your satisfaction and a great skincare experience are always our top priorities!

What if products does not suits for me?

 Head to our Refund and Replacement Policy 

What is your Cancellation Policy?

• Wish to cancel your order? Send us an email within 1 hour of placing the order.
• But once orders have been dispatched, they cannot be canceled.

Ways to place an order?

Visit www.oldendays.in

I received broken/damaged products in my order?

If your order contains a broken or damaged product, we're here to help. Please reach out to us on WhatsApp and share the following details so our customer care team can assist you further: A clear image of the broken/damaged product

I received incorrect or missing products in my order?

Please contact us on WhatsApp and share the following details so our team can assist you promptly: Image of the hard copy invoice received with the order
Images of all received products along with the outer package label

What are the payment options available?

We offer multiple payment options to make your shopping experience seamless. You can choose from UPI, Netbanking, Credit/Debit Card

My payment has been deducted but my order is not confirmed. What should I do?

Please don't worry! In such cases, kindly reach out to us with your registered email ID and provide a screenshot of the payment reference (e.g., pay_xxx). Our support team will investigate and resolve the issue for you. Rest assured, we're here to assist you every step of the way!

Are there any Shipping charges on purchase?

Yes, There are shipping charges.

How many days does it take for delivery?

The delivery period typically ranges from 3 to 5 working days, depending on whether your location falls within a metropolis or a remote area.

PS: During special sale or offer, it might take longer.

how do I get in touch with Olden Days Team?

We're here to make your Olden Days experience extraordinary, so reach out to us anytime and our team will be delighted to help you!
Contact Us for any queries or assistance:

• Email: Care@oldendays.in
• Whatsapp: 6380171813
• Instagram DM: @Oldendays__ Follow us and drop a message!